Hello valued clients!

**ONLINE BOOKING IS AVAILABLE!**
 

** In order to allow follow through of treatment plans, please be advised that Tanja is not currently accepting new clients unless they are seeking lymphatic drainage treatments. Existing clients can continue to book online. All new clients will be screened. Thank you for your understanding.

*What to expect before your appointment*

*If you are a NEW CLIENT, you will receive some FORMS to complete and submit online PRIOR to your appt. If you are an EXISTING CLIENT and your health has changed (new or changed medication, a new injury, or surgery) please advise your therapist and you will be sent new forms to complete.

*MASKING is no longer mandatory for our clients but you are welcome to wear one should you prefer.  At this time we will continue to mask and follow all disinfecting guidelines set out by our governing body, the CMTO.  If you are sick and have a negative COVID test and are well enough to attend your appointment, PLEASE WEAR A MASK.

*MISSED APPOINTMENTS or late cancellations prevent us from booking in another client. If you are unable to attend your appointment, please do not respond to system emails, contact your therapist directly by phone or email, at least 24 hours in advance. If we do not hear from you within this time frame, and you do not keep your appointment, you are subject to paying the full cost of the booked appt. As a courtesy, a reminder email will be sent out the day before your appointment.

If you would like to cancel an appointment and re-schedule online, please request a new day/time and we will happily cancel your other appointment. Simply specify in the note section that you'd like us to cancel your prior appointment, and include the date & time. 

*PARKING is available in the lot.

*Method of payment will remain the same (EMT, cash or cheque, debit or credit). We prefer any method of payment other than credit (to avoid credit card fees @ ~2.65%). Thank you!

Trust that we have everyone’s health and safety as top priority. We appreciate your co-operation and we look forward to seeing you soon!

Sincerely,

BBMT

Alana Hamelin

Call or text: 613-483-9634 Email: alanahamelin@gmail.com

Tanja Olmstead

Call or text: 613-929-9722 Email: tanja.olmstead@gmail.com